With the door latches stuck, you want to know how to fix the issue. But in order to do that you must find out the reason it jams. There are several different ways a door latch can be stuck. There can be a door latch stuck open or a door latch stuck closed. But the reasons for each can vary quite a bit. The first step is to troubleshoot the issue and get a sense of what the symptoms are with the door latch stuck in its position.